Susan Scott 2 Books Collection Set ( Fierce Conversations, Fierce Leadership ) Paperback

Titles in This Set : Fierce ConversationsFierce Leadership Condition: BRAND NEWFormat: PaperbackISBN :9789124112219 Fierce ConversationsWhile no single conversation is guaranteed to change the trajectory of a career, a company, a relationship, or a life, any single conversation can.In this revised edition of Fierce Conversations - the bestselling classic guide to getting your message across and getting what you want - master teacher and leader Susan Scott gives you the tools to transform the con­versations central to your success, and teaches you how to fiercely and honestly cut through the noise and clutter. Fierce LeadershipHire smart people. . .', 'Hold people accountable. . .', 'Focus on the client. . .'For years, these mantras have been blindly adopted by business leaders everywhere but, as Susan Scott shows, these so-called best practices are ineffectual, cost companies vast sums and drive away the most valuable employees and customers. Yet they are so deeply ingrained in our organisational culture that no one has questioned them, until now. Informed by over a decade of research and work with CEOs and senior executives of the world's leading companies, Susan Scott reveals why these established practices are so wrongheaded and shows you how to spot the signs that you are falling prey to them and why they are adversely affecting your business. She then, in her direct, no-nonsense style, suggests a series of surprising and smart alternatives that you should put in their place. About The Author :Bestselling author Susan Scott has been working as a leadership development architect for more than two decades. She is the founder of Fierce, Inc., a global training company that helps Global 1000 companies generate significant results by transforming the conversations central to their success. Fierce, Inc.'s clients include Yahoo, Starbucks, Cisco, Nestle, and Coca-Cola. She lives in Seattle, Washington.