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About customized products: Customized products need to be made by hand, there is no stock and inventory, so the production time usually takes about 7-10 days, customized products without quality problems do not accept return and change the size Regarding shipping: Since shipping failures have always been a difficult problem to control, we usually ship within 48 hours, and usually within 20-30 days after shipping, but usually not so long If you need other colors and sizes that are not in our link, you can send the picture to the customer service so that the customer service can help you find whether there is any stock Regarding the problem of shoebox: the shoebox needs to pay extra freight due to its large area. Please understand that the extra cannot guarantee the delivery of the shoebox in good condition during transportation The default link of our store is that there is no shoebox. If you need a shoebox, please contact the store customer service.syi