12-Month Warranty

12-Month Warranty Thank you for your interest in the products and services of encalife. This Limited Warranty applies to physical goods, and only for physical goods, purchased from encalife (the "Physical Goods"). What does this limited warranty cover? This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period. During the Warranty Period, encalife will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance. This will cover all products purchased from encalife.com within the last 14 days from the purchase of this product. What will we do to correct problems? encalife will either repair or replace the Product at no charge, using new or refurbished replacement parts. How long does the coverage last? The Warranty Period for Physical Goods purchased from encalife is 12-months from the date of purchase. A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 12-months from the date of replacement or repair, whichever is longer. What does this limited warranty not cover? This Limited Warranty does not cover any problem that is caused by: conditions, malfunctions or damage not resulting from defects in material or workmanship What do you have to do? To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you. Please send your order number, email address used to purchase the product and a description along with images or videos of the issue to [email protected].